Policy on Equality and Diversity
Equality means a person’s right to access information, services, employment and training without being treated less favourably because of their age, gender, disability, ethnic origin, nationality, family/marital status, sexual orientation, religion or belief or any other differences.
Diversity means accepting that people are individuals and are different in terms of age, gender, disability, ethnic origin, sexual orientation, nationality, religion, belief and class.
Equality and diversity are about us all: men and women, white and black, disabled and non-disabled, gay and straight, people of all ages, all classes, all religions and none.
People (clients and workers) are the essence of bureaux and they are equal and diverse. Therefore taking equality and diversity into account is essential if we are to do our core business well.
We want to achieve these two aims so that people of all communities in England and Wales will know they can rely on the Citizens Advice service for high quality advice that is accessible, inclusive and responsive to their needs; and so that all our work is relevant to and valued by all parts of the community, including people who experience discrimination and exclusion.
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Runnymede Citizens Advice Bureau
