Contact Details

Runnymede Citizens Advice Bureau offers advice to clients in person, over the telephone, by fax and letter. We are not able to offer advice by email.

We will conduct a short interview to establish how we can help you to resolve your problem.  By the end of this interview we will either:

  • Provide basic information to enable you to resolve your problem
     
  • Offer a telephone ‘ring back’ appointment.
     
  • We may offer an appointment if you have seen us before about the same problem, and the assessor has agreed that we can give further help.
     
  • Advise you to bring additional information and offer you a follow up appointment.
     
  • If resources allow, you may be able to see an adviser the same day.
     
  • Refer you to an appropriate agency.

Due to the increase in demand for our service we need to give advice to as many people as possible with the resources we have. Therefore please do not expect us to ‘take on’ work for you, but we will do the best we can to help you to resolve your problem.

Our offices are at:

Addlestone
The Old Library
Church Road
Addlestone
Surrey KT15 1RW

Egham
Manor Farm Day Centre
Manor Farm Lane
Egham
Surrey TW20 9HR
(By arrangement)

Abraham Cowley Unit
Holloway Hill
Chertsey
Surrey KT16 0AE
(Only for users of
Mental Health Services)

 

 

 


 

Addlestone

The bureau in Addlestone is open as follows:

Monday

10.00 am - 12.30 pm

Tuesday

10.00 am - 12.30 pm and 1.15 pm - 3.30 pm

Wednesday

10.00 am - 12.30 pm and 1.15 pm - 3.30 pm

Wednesday evening

Appointments Only

Thursday morning

Appointments Only

Thursday afternoon

1.15 pm - 3.30 pm

Friday

10.00 am - 12.30 pm

Ring 01932 842666 for telephone assessment

10.00 am -12.30 pm on Mondays, Tuesdays, Wednesdays and Fridays

 

 

Ring 01932 827187

to leave a short message about ongoing casework or to find out futher information about our services

 



 

Egham

The Egham Outreach Bureau can be accessed by appointment only. Not all areas of advice can be accessed at Egham.

Ring 01932 827187 for further information
 

Abraham Cowley Unit - for users of Mental Health Services only

The CAB in the Abraham Cowley Unit is open as follows:

 

Drop in Session

Telephone Advice

Monday

10.00 am - 12.30 pm

 

Tuesday

 

10.00 am - 12.00 noon

Thursday

 

10.00 am - 12.00 noon

Friday

 

10.00 am - 12.00 noon

 

 

 

Ring 01932 874766 for telephone advice

We have a limited number of appointments available at our office in the Abraham Cowley Unit. For an assessment to see if an appointment is appropriate, call in during a drop-in session or telephone us on 01932 874766 during the telephone advice session times

We also offer appointments to people who attend W.W.A.G in Walton
 

Other Services
 
Housebound Clients

we are able to offer a Home Visiting service to people that are housebound. Please telephone 01932 827187 for more details
 
Court Desk

we are available at Staines County Court on Thursday mornings to help defend Possession Proceedings
 
Rentstart

we provide assistance with finding privately rented accomodation and guarantee bonds for single people and couples that meet our criteria.
 
 
 
 

Runnymede Citizens Advice Bureau